City of Richmond Contact

Lisa Melgarejo, WCCA – Personnel Analyst II
City of Richmond | Human Resources Department
450 Civic Center Plaza STE. 310
Richmond, California 94804
Tel.(510) 620-6532 | Fax (510) 620-6811


ADR Program Questions or Disputes

Ombudsman
info@exceladr.com
(714) 585-6092 (Direct)
(949) 675-4768 (Fax)


Claims Related

Workers’ Compensation Claims Questions
Tamara Nolasco – Claims Examiner
Acclimatation Insurance Management Services (AIMS)
TNolasco@Aims4Claims.com
916-842-2366 (Direct)
916-563-1919 (Fax)

Medical Related Questions
Iris Heidari RN – Case Manager
Keystone Medical Resources
CORNCM@keystonemedresources.com
925-375-6977 (Cell)
866-502-3630 (Fax)

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